Frequently Asked Questions (FAQ)

Below you’ll find answers to the most common questions about our store, orders, shipping, and
policies.

Orders & Shipping

How long will it take to receive my order?
Handling time: 1–2 business days.
Transit time: 3–7 business days.
Estimated delivery time: 4–9 business days.

Do you offer free shipping?
Yes, we offer free shipping on all orders within United States.

Where is your store located?
Liora Mode is an online-based business serving customers within United States.

Returns & Refunds

What if I receive a defective product?
If you receive a defective or incorrect item, please contact us within 30 days so we can assist you.

Can I cancel my order after it’s placed?
Yes, cancellations are accepted within 24 hours of placing your order.
What is your return policy?
We offer a simple and hassle-free return process. Please refer to our Return and Refund Policy for full details.
When will I receive my refund?
Refunds are processed after the returned item is inspected and usually appear within up to 7 business days.

Product Information

Do you offer warranties or guarantees?
Yes, all purchases are covered by a 30-day warranty, unless stated otherwise.

Do you ship internationally?
Currently, we ship only within United States.

Do you have a physical store location?
We operate exclusively online to provide better prices and product availability.

Can I place bulk or wholesale orders?

Yes, bulk orders are available. Please contact our support team for more information.

How can I track my order?
Once your order ships, you will receive a tracking number via email and you can also track it by our Track Your Order page.

Contact Information

Store Name: Liora Mode
Company Name: VNM DIGITAL LLC
Company Number: 320741679
Warehouse Address: 3435 NW 112th St, Miami, FL 33167, Estados Unidos

Company Address: 4800 N Federal Hwy, Boca Raton, FL 33431, USA

Email: info@lioramode.com

Phone Number: +1 386 2892875

Customer Service Hours

Monday to Friday, 9:00 AM – 6:00 PM (GMT-5).

Saturday and Sunday: Closed.

We aim to respond to all inquiries within 24 hours.